Términos y condiciones

Availability of items

All items with stock are visible on the web. In case there is no product in stock, the pre-order option of the product will appear. This product will be paid 100% before starting production and will be delivered between 30 and 45 days after the order has been canceled, according to the difficulty of the product.

Payment methods

You can make your payment by debit / credit card through the following means:

Visa, MasterCard, American Express and PayPal.

The customer will receive notification of their purchase at the time the payment is processed.

Shipments

Once your order is received, we have 24 hours to confirm if we have the product in stock. After receiving the confirmation email, we have 72 hours to send you the confirmation email.

Once the order is sent to the registered address, you will receive an email with a guide number so you can track your order, in the case of international purchases. In the case of national purchases, you must receive the product within 72 hours maximum.

Orders received before 2:00 p.m. will be processed on the same day, and orders received after this time will be processed the next business day.

Orders will be processed from Monday to Friday. Orders received on Saturdays, Sundays and / or holidays will be processed on the next business day.

Purchases that are equal to or greater than US $ 300 or its equivalent in the currency of the country will be sent free of charge to the customer. This applies to purchases on a single ticket.

Shipments do not include import taxes from the country of destination, these must be assumed by the customer.

Delivery deadlines

Delivery times depend on the place and availability of the product.

Rates

The cost of shipping depends on the destination, weight and volume of the order.

All domestic shipments are made by private or public parcels, according to availability.

Todos los envíos internacionales son hechos a través de DHL de acuerdo a su tarifario.